Privacy Policy

Last updated: March 29, 2026

This Privacy Policy describes how Relaxatio ("we", "us", or "our") collects, uses, stores, and shares information about you when you use our website at relaxatio.xyz and any related services, features, or content we offer (collectively, the "Service"). By accessing or using the Service, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily submit when you interact with the Service. This includes:

Account registration details such as your name and email address
Profile information you choose to add
Responses to quizzes, assessments, and interactive learning activities
Messages you send through contact forms or support channels
Feedback, survey responses, and other communications

1.2 Information Collected Automatically

When you use the Service, certain technical information is collected automatically, including:

IP address and approximate geographic location derived from it
Browser type and version
Device type and operating system
Pages visited, time spent, and navigation paths within the Service
Referring URLs and exit pages
Date and time of access
Unique device identifiers and cookie identifiers

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to operate and improve the Service. These technologies allow us to remember your preferences, maintain session state, measure usage patterns, and deliver a consistent experience. You may configure your browser to refuse cookies, though some features of the Service may not function correctly if you do so.

1.4 Information from Third Parties

We may receive information about you from third-party services if you choose to connect or authenticate through them, or if we use third-party analytics and advertising tools. Such information is handled in accordance with this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create, maintain, and secure your account
To provide, operate, and improve the Service and its features
To personalize your learning experience and track your progress
To process and respond to your inquiries and support requests
To send you service-related communications such as account confirmations and updates
To send you optional promotional or educational communications, where you have consented
To monitor and analyze usage trends and measure the effectiveness of the Service
To detect, investigate, and prevent fraudulent activity, abuse, or security incidents
To comply with applicable legal obligations

3. Legal Bases for Processing

We process your personal information on the following grounds:

Performance of a contract: processing necessary to provide the Service you have requested
Legitimate interests: processing necessary for our operational and security interests, provided these do not override your rights
Consent: processing based on your explicit agreement, such as receiving marketing communications
Legal obligation: processing required to comply with applicable laws and regulations

4. Sharing of Information

4.1 Service Providers

We share information with trusted third-party vendors and service providers who assist us in operating the Service. These parties are contractually obligated to protect your information and may only use it to perform services on our behalf.

4.2 Business Transfers

If Relaxatio undergoes a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

4.3 Legal Disclosure

We may disclose your information if we believe in good faith that doing so is necessary to comply with a legal obligation, enforce our terms, protect the rights or safety of our users or the public, or respond to lawful requests from public authorities.

4.4 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, analytics, or promotional purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we delete or anonymize it in a secure manner.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the contact details provided at the end of this policy.

7. Your Rights and Choices

7.1 Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies.

7.2 Deletion

You may request that we delete your personal information. We will honor such requests where we are not required to retain the data by law or for legitimate operational purposes.

7.3 Objection and Restriction

You may object to or request that we restrict certain processing activities where permitted by applicable law.

7.4 Data Portability

Where technically feasible and legally required, you may request a copy of your data in a structured, machine-readable format.

7.5 Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7.6 Marketing Communications

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in those messages or by contacting us directly.

To exercise any of the above rights, please contact us at info@relaxatio.xyz. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe a child has provided us with personal information without appropriate consent, please contact us.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access. We are not responsible for the privacy practices or content of external sites.

10. International Data Transfers

Your information may be stored and processed in countries other than the one in which you reside. By using the Service, you acknowledge that your information may be transferred to and processed in jurisdictions that may have different data protection standards than your own. We take reasonable steps to ensure appropriate safeguards are in place for any such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the Service. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Relaxatio
Address: 01-04 United Square, Singapore 307591
Email: info@relaxatio.xyz
Phone: +65 6332 8393
Website: relaxatio.xyz